Terms and Conditions of Service

1.1 These Terms and Conditions (“Terms”) govern the use of the Service provided by Maypole Education Ltd (“we”, “us”, “our”).

1.2 By purchasing a subscription, accessing, or using the Service, the school, teacher, or authorised user (“you”, “your”) agrees to be bound by these Terms.

1.3 If you do not agree with these Terms, you must not use the Service.

2.1 NumberClub is an online platform providing:

• Access to interactive maths games for pupils.
• Teacher accounts to manage school rosters and monitor student activity.

2.2 All authorised users may access the Service from anywhere and at any time during the subscription period.

2.3 We will use all reasonable endeavours to ensure the Service is available at all times, but we do not guarantee uninterrupted or error-free access.

2.4 We may update, enhance, or modify features of the Service from time to time.

3.1 Subscriptions are sold on an annual basis to schools.

3.2 Subscription fees are payable in advance.

3.3 Schools may request a refund within 14 days of signing up to their first subscription. For subsequent renewals or additional subscriptions, refunds are provided only at our discretion.

3.4 If you do not pay at the commencement of your subscription, we will issue an invoice upon or after the commencement of your subscription. Payment is due within 30 days of the invoice date unless otherwise agreed in writing.

3.5 Failure to pay may result in suspension or termination of access to the Service.

4.1 Schools are responsible for:

• Creating and maintaining teacher administrator accounts.
• Ensuring login details are kept secure.
• Supervising pupil use of the Service.

4.2 Accounts must not be shared outside of your school without our written permission.

4.3 You must promptly notify us of any unauthorised access or security breach.

5.1 You agree not to:

• Copy, modify, or reverse engineer any part of the Service.
• Use the Service for unlawful purposes.

5.2 We reserve the right to suspend or terminate accounts where misuse is suspected.

6.1 We recognise the importance of safeguarding children and young people.

6.2 We do not knowingly collect more pupil data than is necessary to provide the Service.

6.3 Schools remain responsible for:

• Ensuring appropriate supervision of pupils when using the Service.
• Determining which pupils may access the Service and providing consent where required.
• Complying with their own safeguarding and child protection policies.

6.4 We will act promptly on any safeguarding concerns raised to us in relation to the Service and may restrict or suspend accounts where necessary to protect users.

7.1 We take our obligations under the UK GDPR and Data Protection Act 2018 seriously.

7.2 For pupil data:

• We act as the Data Controller for the playing records of children (i.e. usage and performance data).
• We act as the Data Processor for pupils’ names and classes (Personal Data), which are entered and controlled by you, the Controller.

7.3 For teacher contact details and billing information, we act as the Data Controller.

7.4 Where We act as the the Data Processor and You act as the Data Controller:

• We shall process Personal Data only on the instructions of You, including with regard to transfers of Personal Data to a third country or an international organisation, unless required to do otherwise by UK law. In such a case, we shall inform You of that legal requirement before processing, unless the law prohibits such notification.
• We shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, as required under Article 32 of the UK GDPR. These measures shall include, as appropriate, encryption, pseudonymisation, access controls, secure hosting, regular testing, and incident-response procedures.
• We shall assist You, insofar as possible, in fulfi lling Your obligations to respond to requests for exercising the data subject’s rights under the UK GDPR, including access, rectifi cation, erasure, restriction, objection, and data portability.
• We shall assist You in meeting Your obligations under Articles 32 to 36 of the UK GDPR, including:
  • We shall process Personal Data only on the instructions of You, including with regard to transfers of Personal Data to a third country or an international organisation, unless required to do otherwise by UK law. In such a case, we shall inform You of that legal requirement before processing, unless the law prohibits such notification.
  • We shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, as required under Article 32 of the UK GDPR. These measures shall include, as appropriate, encryption, pseudonymisation, access controls, secure hosting, regular testing, and incident-response procedures.
  • We shall assist You, insofar as possible, in fulfi lling Your obligations to respond to requests for exercising the data subject’s rights under the UK GDPR, including access, rectifi cation, erasure, restriction, objection, and data portability.
  • We shall assist You in meeting Your obligations under Articles 32 to 36 of the UK GDPR, including:

8.1 All intellectual property rights in the Service, including content, games, and software, are owned by or licensed to Maypole Education Ltd.

8.2 Subscriptions grant you a limited, non-transferable right to access and use the Service for educational purposes.

9.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9.2 Subject to clause 9.1, we shall not be liable for:

• Any loss of profits, revenue, or business.
• Any indirect, special, or consequential loss.
• Any temporary unavailability of the Service.

9.3 Our total liability in connection with the Service shall not exceed the total subscription fees paid by you in the twelve months preceding the event giving rise to the claim.

10.1 Either party may terminate the agreement by giving 30 days’ written notice before the end of the current subscription period.

10.2 No refunds will be provided for early termination, except as set out in clause 3.3.

10.3 We may terminate or suspend access immediately if you breach these Terms.

11.1 We may amend these Terms from time to time. Updated Terms will be published on our website.

11.2 Continued use of the Service after changes are published constitutes acceptance of the revised Terms.

12.1 These Terms are governed by and construed in accordance with the laws of England and Wales.

12.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, please contact us at:

Email: hello@numberclub.com

Address: Maypole Education Ltd, 4 Barns Rd, Budleigh Salterton, EX9 6HJ, UK